Useful contacts

Energy retailers

ActewAGL 131 293
AGL 131 245
Alinta Energy 133 702
Aurora Energy 1300 132 003
BlueNRG 1300 355 755
Click Energy 1800 775 929
CovaU 1300 026 828
Diamond Energy 1300 838 009
Dodo Power and Gas 133 636
EnergyAustralia 133 466
Ergon Energy 131 046
ERM Business Energy 134 376
GO energy 1300 433 633
Lumo Energy 1300 115 866
Momentum Energy 1300 662 778
Next Business Energy 1300 466 398
Origin Energy 132 461
Pacfic Hydro Retail 1800 010 648
Pooled Energy 1300 364 703
PowerDirect 1300 307 996
Powershop 1800 462 668
QEnergy 1300 448 535
Red Energy 131 806
Sanctuary Energy 1800 109 099
Simply Energy 138 808
WINenergy 1300 791 970

Energy distributors

ActewAGL - electricity 131 093
ActewAGL - gas 131 909
APA Group - Victoria 1800 676 300
APA Group/APT Allgas - Tamworth 131 909
APA Group/APT Allgas - South Australia, Queensland, Wagga Wagga 1800 427 532
APA Group/APT Allgas - Northern Territory - Darwin 1800 019 122
APA Group/APT Allgas - Northern Territory - Alice Springs 1800 427 532
APA Group/APT Allgas - Western Australia 1800 019 966
Ausgrid 131 365
Australian Gas Networks - South Australia & Northern Territory (08) 8159 1661
Australian Gas Networks - Victoria (03) 9463 8222
Australian Gas Networks - Queensland (07) 3215 6600
Australian Gas Networks - Albury (02) 6023 0611
Australian Gas Networks - Wagga Wagga (02) 5933 0800
Citipower 1300 301 101
Energex 131 253
Endeavour Energy 133 718
Ergon Energy 131 046
Essential Energy 132 391  
Horizon Power 1800 267 926 
Jemena - New South Wales 1300 131 871
Jemena - Victoria 1300 131 871
Multinet 1300 887 501
Power and Water 1800 245 092
Powercor 132 206    
SA Power Networks 131 261
Ausnet Services 1300 360 795
TasNetworks 1300 137 008
Tasgas Networks 1800 770 018 
United Energy 1300 131 689
Western Power 131 087

Energy ombudsman

ACT Civil and Administrative Tribunal  02 6207 1740
Energy and Water Ombudsman NSW  1800 246 545
Office of the Ombudsman NT  08 8999 1818
Energy and Water Ombudsman QLD 1800 662 837
Energy and Water Ombudsman SA 1800 665 565
Energy Ombudsman TAS 1800 001 170
Energy and Water Ombudsman VIC  1800 500 509
Energy and Water Ombudsman WA   1800 754 004

Other government price comparison websites

Victoria - My Power Planner - Switch On
Victoria - Essential Services Commission - Your Choice

Other contacts

Australian Competition and Consumer Commission (ACCC) Infocentre 1300 302 502

The ACCC Infocentre is a telephone and email information and complaints service for consumers and businesses. It is the initial response centre for all inquires and complaints to the ACCC on competition and consumer issues in Australia. You can also make an online complaint or enquiry.

Last updated on Friday, August 7, 2015 - 15:31