Your personal information

To help you, we will collect information from the bill about:

you and your household

your energy provider

how much you pay for your energy.

We will not share your personal information with anyone.

Your personal information is kept secure. This means we keep your information safe when you upload it to our website, and while it is processed by our website.

After we give you a price estimate, we will not keep your personal information. For example, we will not:

keep the bill you upload

store any of your personal information.

Information we keep

We keep general information about your energy use. The information will not be linked to your name or address.

This information helps us understand how Australians use energy. We can make our service even better by understanding our users' needs.

You should read our more detailed privacy information, if you want to know more about how we handle your personal information, and your rights.

Control your costs

Control your costs