By using this website you agree to be bound by these Terms and Conditions of Use and the Privacy Statement in relation to your use of and the performance of this website and the information services and materials contained in or provided by it. If you do not accept these Terms and Conditions of Use and Privacy Statement, please exit this website.

User warranties

You warrant that you will:

  • not use this website for illegal purposes
  • not reverse engineer, disassemble or otherwise attempt to construct or identify the Energy Made Easy source code, formulas or processes
  • not post to this website or otherwise propagate material of any kind which contains computer worms, viruses or other types of malicious or harmful programs
  • not interfere with, disrupt or do anything that compromises the security of this website
  • only use this website for personal use and not for commercial use
  • not use this website to transmit junk mail, spam, chain letters, or engage in other flooding techniques or mass distribution of unsolicited email
  • provide the AER with complete and accurate contact details when requested to do so while using this website.

Disclaimer – accuracy

The material on this website is not, and should not be regarded as, legal advice. The information and publications made available on the Energy Made Easy website are solely intended to provide a general understanding of the subject matter and to help people assess whether they need more detailed information.

While the AER makes every effort to ensure that the information, material and documents on this website are current and accurate, the material is provided on the understanding that:

  • the AER makes no warranty, guarantee or promise, express or implied, in relation to the content or accuracy of the information, material and documents available via this website
  • where appropriate, you will seek verification from an independent source before relying on any information obtained from this website.

The electricity and gas plans in the Energy Made Easy price comparison website have been provided by electricity and gas retailers. Retailers who use this website are required to upload correct and up-to-date information to this website. The AER does not independently check the veracity of information on this website provided by retailers. Accordingly, the AER does not guarantee or warrant the accuracy, completeness or currency of the information provided. If you want to take up a plan listed on this website, you should contact the retailer to confirm that the plan is open to you and to obtain information about the terms and conditions of the plan.

Disclaimer – information from third parties

The AER is not responsible for the quality, validity or accuracy of information published on other websites that the Energy Made Easy website links to. These linked websites are not under the control of the AER, and the AER is not responsible for the contents of any linked website or any hyperlink contained in a link to another website. Links to other websites from the Energy Made Easy website are provided for convenience and do not constitute endorsement of material at those websites or any associated information, product or service. Your use of any link to another website is entirely at your own risk.

Disclaimer – not financial advice

The Energy Made Easy price comparison website does not provide financial advice. The calculated estimated costs are an estimate only. The amount you will actually pay will depend on your actual usage of gas or electricity and the plan you are on.

Disclaimer – viruses

The AER is not liable to you or anyone else for any loss in connection with use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (including, without limitation, worms or trojan horses) that may interfere with or damage the operations of your computer systems.

Intellectual property

All intellectual property rights in information, data and materials used or appearing on this website including, without limitation, all software, tools, know-how, equipment, processes, trade marks, logos and other materials shall remain the exclusive property of the AER and its licensors. You acknowledge that, in using this website, you shall not acquire any rights, title or interest in or to any of the AER's or its licensor's intellectual property. General and guidance material on this website may be dealt with in accordance with the copyright notice.

Language translation

The Microsoft Translator Text API is used to provide the automatic language translation service on Energy Made Easy. The AER is not responsible for this service and cannot guarantee the accuracy of the translations. If you encounter any issues with the translation service, you can contact Microsoft Support directly for assistance. All the content on Energy Made Easy, even in translated form, remains the property of the AER.


You indemnify the AER and hold the AER harmless against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by you of these Terms and Conditions of Use, your access or use of this website or reliance on its contents or information.

Limitation of liability

Subject to any liability implied by law, the AER expressly disclaims any and all liability, however arising, and any responsibility to any person arising in connection with their use of or reliance on this website or information, material and documents accessible via this website in whole or part.

Withdrawal and suspension of access to website

The AER may withdraw completely, or suspend for a period of time, this website, or access to it for any reason including, without limitation, where there is an interruption, fault, virus, unauthorised access or other malicious attack on the AER's system or where maintenance or upgrading of the system is required.

Termination of use

If, in the AER's opinion, you breach any of these Terms and Conditions of Use, the AER may suspend, terminate or limit your access to this website. If the AER does not act in relation to a breach by you of these Terms and Conditions of Use, this does not waive the AER's right to act with respect to subsequent or similar breaches.

Governing laws

The laws of the state of Victoria shall apply to this notice and the information on this website. The courts of Victoria shall have jurisdiction to decide any matter arising out of this notice and the information on this website.