Discounts and fees

Many retailers have energy offers with different discounts and fees. You can check these on Energy Made Easy.

Discounts

Retailers may give you different types of discounts. This can help you to save money on your bill. Here are some discounts to check for:

1. Direct debit discount—when you let the retailer take the money for your bill straight from your credit card or bank account.

2. Bundling discount—when you get both your gas and electricity from the same retailer.

3. Paperless billing discount—when you do not get your bill in the mail. You only get it by email.

4. Pay on time discount—when you pay the full amount on time. Think carefully about pay on time discounts. Do you think you will always be able to pay before the due date? If you think there might be times when you can’t pay on time, go for an offer that has a lower overall tariff rate.

Is the discount off the total bill?

Check if the discount is off the total bill amount, or just one part of the bill.

Also, make sure you check the prices. There might be another offer with a lower overall tariff rate.

Offers with a benefit period

With some offers, you only get the discount for a set time (this is usually called ‘the benefit period’). After the period ends, you will pay full price again. Retailers don’t have to tell you when this time ends.

For example, you might sign up to an offer with a 12 month benefit period. The benefit is a 10% discount. After 12 months, you stay on the same offer but don’t get the 10% discount any more.

Also, make sure you check the prices. There might be another offer with a lower overall tariff rate.

To find offers with a benefit period:

  • go to the Energy Made Easy offer search page
  • click on 'Filter Search' on the offer results page, then
  • click on ‘Ongoing contract with benefit period’.

 

Fees

You may have to pay the retailer different types of fees.

Here are some fees to check for:

1. Account establishment fee—when you enter into a new offer.

2. Late payment fee—when you do not pay your bill on time. 

3. Disconnection fee—when your energy gets cut because you did not pay your bill.

4. Reconnection fee—when you want to get your energy turned back on again after it was cut.

5. Exit fee—when you want to get out of an offer early. This might also be called an ‘early termination’ or ‘cancellation’ fee.

To find offers without exit fees:

  • go to the Energy Made Easy offer search page
  • click on 'Filter Search' on the offer results page, then
  • click on ‘I only want to see offers with no exit fees’.

 

If you move house, some retailers will let you stay on the same plan and transfer it to your new address.

If you are looking for energy offers and think you might move during the contract period for your offer, ask retailers about this—see our Moving house or business page for more information. Remember to check if the retailer will reconnect you for free.

Last updated on Wednesday, August 2, 2017 - 17:00