Am I a small energy customer?

Under national energy laws, businesses that are small energy customers get protections similar to residential customers.

These business can also use Energy Made Easy to compare energy plans. Larger customers must contact retailers individually to see what plans are available and negotiate prices.

The national energy laws operate in:

  • Queensland
  • New South Wales 
  • South Australia 
  • the Australian Capital Territory, and
  • Tasmania.

Whether your business is a small energy customer depends on how much energy you use:

  • For gas, you are a small energy customer if you use less than one terajoule (TJ) per year.
  • For electricity, check the map below for the threshold in your state or territory.

 Australia map image - small business threshold

Not sure how much energy you use each year?

Check your most recent bills or ask your retailer.


Remember that one megawatt hour (MWh) is 1000 kilowatt hours (kWh). One terajoule (TJ) is one million megajoules (MJ).


Last updated on Thursday, August 16, 2018 - 11:54