We will need to ask you some questions about your household or small business and your energy usage. First, you need to tell us what type of plan you are looking for and where you are located. It is a good idea to have a recent bill in front of you as this may help you answer some of the questions that follow. We can provide more personalised results if you tell us about your energy usage though this is optional for households. If you are a small business you will have to provide your energy usage information from your bills.
If you don’t provide your energy usage information from your bills, we use benchmarks for residential customers that are based on typical usage where you live. For more information visit the AER website.