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Please use the contact form below if you:
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If you have general queries about your energy service, you can find a range of contact details on our Useful contacts page.
Our contact details
Energy Made Easy Team
Australian Energy Regulator
GPO Box 520
Melbourne VIC 3001
If you speak a language other than English, call the Translation and Interpreting Service on 131 450 and ask for the AER on 1300 585 165.
If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service by:
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- making an internet relay call via this National Relay Service website and asking for the AER on 1300 585 165.
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- Email: email@example.com
- Phone: 1300 138 917
- After-hours phone: 0466 409 921.