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Please use the contact form below if you:
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If you are having problems with your energy service, you can find information about the steps you can take on our Complaints page.
If you have general queries about your energy service, you can find a range of contact details on our Useful contacts page.
Our contact details
Energy Made Easy Team
Australian Energy Regulator
GPO Box 520
Melbourne VIC 3001
If you speak a language other than English, call the Translation and Interpreting Service on 13 14 50 and ask for the AER on 1300 585 165.
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- Email: email@example.com
- Phone: 1300 138 917
- After-hours phone: 0466 409 921.