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Received an energy bill you think is wrong?
You've just received an unexpectedly high electricity or gas bill. A higher bill may be possible given many of us have been at home more than usual recently, but you think the bill is actually wrong. So what can you do? Read our tips and suggestions.
Speaking with your energy retailer about a payment plan
The coronavirus pandemic has affected households across Australia. Many people have lost income and could be experiencing financial stress. If you're having trouble paying your energy bills, speak with your retailer about a payment plan or other assistance.
Energy Made Easy has changed
You may have noticed some changes to Energy Made Easy. These improvements are the culmination of our work over 2 years to redevelop the entire website. So what's changed and why?
Bushfire safety and assistance available this summer
This summer the damage from bushfires has been unprecedented, with devastating effects on communities. It is helpful to know some safety tips and other assistance that's available for those who have been affected by bushfires.
'Default market offer' and 'reference price' explained
You may have recently heard the terms 'default market offer' or 'reference price' in the media in relation to electricity offers. They relate to new rules for retailers operating in New South Wales, South Australia and South East Queensland. If you live in these regions, what does this all mean for you?
Five tips to keep your energy bills down this winter
Winter energy bills are coming. But the good news is there's plenty you can do to keep your costs down that don't require you to spend a lot. In fact, some of the most effective things are free! Check out these tips.
Discounts on standing offers from 1 January 2019
Many consumers on standing electricity offers in New South Wales, South Australia, South East Queensland and Victoria are set to receive an automatic discount from January 2019.
Be in the know – 1 July energy price rises, you and your bill
It's that time of year again when energy retailers make changes to their prices – so you may see an increase to your energy prices.
Ask yourself: is this for real? Scams Awareness Week 2018
Energy Made Easy is proud to support Scams Awareness Week, which runs from 21–25 May 2018. This year Scamwatch is urging all Australians to be on the lookout for threat-based impersonation scams by taking a moment to 'Stop and check: is this for real?'.
Your energy bill and the ANZAC Day rule
Reviewing your energy plan and getting the best plan for your home is one way to save money this winter.